1. Introduction

Welcome to United CHMS. Throughout this policy, the terms “Company,” “we,” “our,” and “us” refer to United CHMS.

By visiting https://unitedchms.online, submitting information, or using our services, you agree to this Privacy Policy, Messaging Policy, and our Terms of Service.

2. Services We Provide

United CHMS provides digital and technology solutions designed to help businesses improve their operations, customer engagement, and online presence. Our services include, but are not limited to:

• AI Optimization
• Website Development
• App Development
• AI Chatbots
• CRM Development
• Digital Marketing
• Business automation and technology solutions
• Lead generation and customer engagement solutions

We may communicate with clients and users through email, phone calls, and SMS messaging.

3. SMS Messaging Consent

By submitting your phone number through our website or voluntarily opting in to receive text messages from United CHMS, you consent to receive SMS messages that may include:

• Consultation confirmations and reminders
• Service updates and onboarding communications
• Customer support and inquiry follow-ups
• Appointment and scheduling notifications
• Account or service-related notifications

Message frequency may vary.
Message and data rates may apply.
Reply STOP to unsubscribe at any time.
Reply HELP for assistance.

Support Contact

Email: unitedchms@gmail.com
Phone: +1 (571) 518-3344
Website: https://unitedchms.online

SMS consent is not sold, rented, or shared with third parties for marketing or promotional purposes.

Required SMS Privacy Notice

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

4. Information We Collect

We may collect the following information when you interact with United CHMS:

• Name
• Email address
• Phone number
• Business information
• Information submitted through contact or service forms
• Project requirements and related files
• Communication records
• Billing and payment-related information
• IP address
• Browser and device information
• Website usage and analytics data

5. How We Use Your Information

We may use collected information to:

• Provide and manage our services
• Respond to inquiries and requests
• Communicate with clients through email, phone, and SMS
• Schedule consultations and appointments
• Provide customer support
• Process payments and invoices
• Improve our website, technology, and services
• Manage projects and customer relationships
• Maintain website and system security
• Prevent fraud, misuse, or unauthorized activity
• Comply with applicable legal and regulatory requirements

Promotional SMS messages will only be sent when the recipient has provided the appropriate consent.

6. Data Storage and Protection

United CHMS takes reasonable measures to protect personal information, including:

• Using secure hosting and technology infrastructure
• Implementing appropriate access controls
• Restricting access to personal information to authorized personnel
• Taking reasonable measures to protect information against unauthorized access, loss, or misuse
• Retaining information only for as long as reasonably necessary for business, contractual, or legal purposes

While we take reasonable precautions to protect information, no online transmission or storage system can be guaranteed to be completely secure.

7. Data Handling & Service Providers

United CHMS may use trusted third-party service providers to support our operations, including providers for:

• Website hosting and infrastructure
• Analytics and performance monitoring
• Email and communication services
• Payment processing
• Customer relationship management
• Business and automation tools

These providers may process information only as necessary to provide their services to United CHMS and are expected to maintain appropriate safeguards.

Mobile phone numbers and SMS opt-in information are not shared with third parties or affiliates for marketing or promotional purposes.

8. Cookies & Website Tracking

Our website may use cookies and similar technologies to:

• Improve website functionality
• Understand website traffic
• Analyze visitor behavior
• Improve user experience
• Monitor website performance

You may disable cookies through your browser settings. However, disabling cookies may affect certain website features or functionality.

9. Your Rights & Choices

Depending on applicable law, you may have the right to request:

• Access to your personal information
• Correction of inaccurate information
• Deletion of personal information where legally permitted
• Information about how your data is used
• Withdrawal of SMS consent at any time

To stop receiving SMS messages, reply STOP to the applicable message.

For assistance with SMS messaging, reply HELP.

You may also contact us directly:

Email: unitedchms@gmail.com
Phone: +1 (571) 518-3344

10. Payments, Refunds, and Cancellations

Payments for United CHMS services may be processed through secure third-party payment providers.

Refunds, cancellations, and payment terms are determined according to the applicable service agreement, proposal, invoice, or other agreement between United CHMS and the client.

Where applicable, refunds may be issued when services are not delivered according to the agreed scope of work.

11. User Responsibilities

Users and clients agree to:

• Provide accurate and complete information
• Use our website and services lawfully
• Maintain the confidentiality of their account information where applicable
• Respect intellectual property rights
• Avoid unauthorized access to our systems
• Avoid using our services for unlawful, fraudulent, or abusive activities

12. Third-Party Links

Our website may contain links to third-party websites, applications, or services.

United CHMS is not responsible for the privacy practices, security, content, or policies of third-party websites. We encourage users to review the privacy policies of any external websites they visit.

13. Children’s Privacy

Our services are not directed toward children under the age of 13.

United CHMS does not knowingly collect personal information from children under 13. If we become aware that personal information from a child under 13 has been collected, we will take reasonable steps to delete it where required by applicable law.

14. International Users

If you access our website or services from outside the United States, your information may be transferred to and processed in countries where United CHMS, its service providers, or technology infrastructure operate.

By using our services, you acknowledge that your information may be processed in accordance with applicable laws and regulations.

15. Policy Updates

United CHMS reserves the right to modify or update this Privacy Policy and Messaging Policy from time to time.

Any updated version will be posted on our website. Your continued use of our website or services after an update means you acknowledge the revised policy.

16. Contact Information

United CHMS

Email: unitedchms@gmail.com
Phone: +1 (571) 518-3344
Website: https://unitedchms.online

If you have questions about this Privacy Policy, SMS messaging, or how we handle personal information, please contact us using the information above.